Payment & Cancellation Policy

1. Payment schedule

Unless the quotation states otherwise:

• ·50% advance is required to confirm a tour package;
• ·the remaining 50% balance must be cleared on or before the morning of the first day, before the relevant service begins.
• ·A service may be withheld if the payment due for it has not been received.

2. When 100% advance may be required

• ·bookings made close to, or within 72 hours of, departure;
• ·non-refundable hotels; helicopter, flight, train, activity or attraction tickets;
• ·peak-season bookings and special events;
• ·supplier services requiring full advance; and
• ·bookings specifically identified as non-refundable.

3. Accepted methods & payment safety

• ·Pay only through methods officially communicated by LN Tourism (bank transfer, UPI, or an authorised payment gateway).
• ·LN Tourism never asks for your UPI PIN, card PIN, CVV or OTP - never share these with anyone.
• ·Verify you are paying LN Tourism's authorised account/number before transferring; we are not responsible for money sent to an unauthorised person/account/number.

4. Cancellation charges (typical)

Cancellations must be requested in writing (email/WhatsApp) and take effect when we receive and acknowledge them. Because commitments increase closer to travel, typical cancellation charges are:

• ·More than 30 days before travel: advance retained only to the extent of non-recoverable supplier commitments;
• ·15-30 days before travel: a moderate cancellation charge plus any non-recoverable supplier costs;
• ·7-14 days before travel: a higher cancellation charge plus non-recoverable supplier costs;
• ·Less than 7 days before travel: substantial to full charges, depending on supplier commitments;
• ·No-show / same-day cancellation: generally non-refundable.
• ·These slabs are indicative and always subject to the actual supplier/operator rules for your booking, which may be stricter (e.g. non-refundable hotels or helicopter tickets). Your quotation/invoice states any booking-specific cancellation terms, which prevail where disclosed and accepted before payment.

5. Amendments vs cancellation

A request to change dates, hotels, vehicle, travellers, trip length or route is treated as an amendment (subject to availability, revised pricing and supplier amendment charges), not a cancellation - unless the original booking cannot be amended, in which case cancellation charges may apply. Fare differences are payable by the customer.

6. Supplier & operator rules

Helicopter, air and rail tickets, and non-refundable hotels, follow the cancellation and refund rules of the respective operator/supplier. LN Tourism assists with the applicable process but cannot override a supplier's policy.

7. Refunds

Any refund arising from a cancellation is computed and paid as described in the Refund Policy - recoverable amounts less applicable charges, to the original method or a confirmed bank account, within supplier/bank/gateway timelines. Nothing here waives any non-waivable statutory consumer right. Governed by the laws of India; Dehradun jurisdiction subject to applicable consumer-protection rights.